• 208-522-3341
  • 930 Pier View Dr Idaho Falls, ID 83402
  • 113 S 2nd W, Rexburg, ID 83440

Return & Exchange Policy

Return of In Store Purchases

Bill’s will gladly accept returns within 30 days of original purchase date. Items must be in new condition, with original packaging, and include all manuals and accessories provided with the product.

  • Returns may be made at both Bill's Bike and Run locations
  • Refunds for credit card purchases will be credited to the card used for the original purchase
  •  Refunds for cash purchases will be paid in cash up to $75
  • A refund check will be issued for purchases made by personal check and cash returns over $75. The refund check should arrive via mail 7-10 business days from the date we receive the return.
  • Refunds for purchases made with a Gift Card or Store Credit will have a new store credit issued

Please provide us with your original receipt number and product ID number(s) for prompt service. For return questions please call a team member at (208)-522-3341 or e-mail us at info@billsbikeandrun.com

 

Return of Web Store Purchases

Bill’s will gladly accept returns within 30 days of original purchase date. Items must be in new condition with original packaging and include all manuals and accessories provided with the product. You must also return any promotional or complimentary gift items provided with your original purchase.

  • You may return merchandise to any Bill's retail store or by mail. Please use return/exchange form and instructions provided with your purchase
  • Use the original shipping container and packing materials, if possible
  • You will be responsible for correctly packaging your return item so it is not damaged in shipping
  • You will be responsible for all shipping charges for returned merchandise
  • Refunds for a credit card purchase will be credited to the card original purchase was made on

Please provide us with your original receipt number and product ID number(s) for prompt service. For return questions please call customer service at (208)-522-3341 You may also e-mail us at info@billsbikeandrun.com

 

We are always happy to answer any questions you may have or fulfill orders over the phone out of our Idaho Falls location. Fill free to contact us at (208)-522-3341

Bill's Bike Locations

Idaho Falls: 930 Pier View Dr
Idaho Falls, ID 83402
Phone: 208-522-3341 Store hours: Mon-Sat 10am-7:30pm
Rexburg: 113 S 2nd W
Rexburg, ID 83440
208-932-2719 Store hours: Mon-Friday 10am-7:30pm
Click here to activate
View route