Returns & Exchanges

Return of In Store Purchases

• Bill’s will gladly accept returns within 30 days of original purchase date.
• Items must be in new condition, with original packaging, and include all manuals and accessories provided with the product.
• All refunds require original receipt. For refunds without an original receipt, we may, at our discretion, issue store credit.
• No returns on “Special Order” items.
• No returns on products purchased with special promotional pricing.  We may, at our discretion, issue a partial credit.
• Returns may be made at both Bill's Bike and Run locations.
• Refunds will be issued in the same form of payment as originally used. 
  • Refunds for credit card purchases will be credited to the card used for the original purchase.
  • Refunds for cash purchases will be paid in cash up to $75. 
  • A refund check will be issued for purchases made by personal check and cash returns over $75. The refund check should arrive via mail 7-10 business days from the date we receive the return..
  • Refunds for purchases made with a Gift Card or Store Credit will have a new store credit issued.

Product Exchanges

• For product exchanges (e.g. different size, color) the appropriate return policies apply.
• Products purchased at discounted prices are not eligible for exchange. We may at our discretion, provide a partial credit towards the price of the new item.

For return or exchange questions please call a team member at (208) 522-3341.