Skip to main content
Call Bill's Bike & Run   Idaho Falls - 208-522-3341    

Returns & Exchanges

Return of In Store Purchases

  • Bill’s will gladly accept returns within 30 days of original purchase date.
  • Items must be in new condition, with original packaging, and include all manuals and accessories provided with the product.
  • All refunds require original receipt. For refunds without an original receipt, we may, at our discretion, issue store credit.
  • No returns on “Special Order” items.
  • No returns on products purchased with special promotional pricing.  We may, at our discretion, issue a partial credit.
  • Returns may be made at both Bill's Bike and Run locations.
  • Refunds will be issued in the same form of payment as originally used. 
    • Refunds for credit card purchases will be credited to the card used for the original purchase.
    • Refunds for cash purchases will be paid in cash up to $75. 
    • A refund check will be issued for purchases made by personal check and cash returns over $75. The refund check should arrive via mail 7-10 business days from the date we receive the return..
    • Refunds for purchases made with a Gift Card or Store Credit will have a new store credit issued.

Product Exchanges

  • For product exchanges (e.g. different size, color) the appropriate return policies apply.
  • Products purchased at discounted prices are not eligible for exchange. We may at our discretion, provide a partial credit towards the price of the new item.

For return or exchange questions please call a team member at (208) 522-3341.


Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!